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bridgeSpeak

bridgeSpeak® develops, markets, implements and supports packaged, interactive voice recognition (IVR) applications for specific vertical industries.

The bridgeSpeak Automotive Retail (AR) system helps auto dealers increase profits and improve customer service by connecting their phone system with critical business systems – including dealership management systems (DMS), customer relationship management (CRM) solutions and business development applications. Linking communications with business systems allows dealers to improve all aspects of their phone-based customer communication.

bridgeSpeak Healthcare solutions include a variety of patient-focused services to help you serve your patients more efficiently and effectively:

  • Patient appointment reminders
  • Missed appointment notifications
  • Test results
  • Remind patients about necessary services
  • Patient Information Screen Pops
  • Automatic EMR Integration

Integration with bridgeSpeak's Unified Communications solutions, running on the same platform, can enable multi-site locations to collaborate and dramatically reduce costs.

Core to the bridgeSpeak AR system infrastructure is the Microsoft® Speech Server 2004 R2. Microsoft Speech Server provides a highly capable, cost-effective platform built on mainstream technologies that have enabled bridgeSpeak to bring the business value of speech within the reach of today's auto dealers. bridgeSpeak is both a Microsoft Certified Partner and a Microsoft Automotive Retail Solutions Partner.